"dissapointment in communication"
About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ
A member of my family wrote to a senior member of the trust with some very positive comments and a few grumbles, this was about three or four weeks ago. To date the communication has still not been acknowledged. Very disappointed because if a complaint is sent to somewhere like sainsbury it is acknowledged to say it is being investigated. Come on Russells Hall dont let us down. The problem has been with the secretarial staff.