"Efficient and caring"

About: Russells Hall Hospital

thank you to all involved with the care of my son when he returned from America suffering from facial paralysis... the 911 telephone line person, the nurse who spoke to him subsequently, the paramedic and ambulance crew, the stroke nurse, the doctor (who was so thorough) and the doctor and audiologist at the follow up appointment. Every single one of them efficient, kind and caring, totally eclipses the pathetic care received in America (despite insurance cover!)..we should support and appreciate our NHS, it's amazing.

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Responses

Response from The Dudley Group NHS Foundation Trust

Thank you for posting your feedback about your son’s care in our Accident and Emergency Department.

It is always wonderful to receive such positive comments from patients and relatives about the care our staff deliver. We aim to make sure our patients are looked after in line with our Trust values of care, respect and responsibility so it is great to hear you felt so pleased with your son’s visit to Russells Hall Hospital.

We will pass your kind words on to our A&E, audiology and stroke care staff involved in your son’s treatment.