"A very frustrating experience"

About: The Princess Royal Hospital (Telford)

To get an appointment to see someone in connection with glaucoma/eye pressures has been a very frustrating experience. I was offered by TRAQS a choice of two hospitals, either Shrewsbury or PRH. I chose PRH. When I saw the doctor at the PRH, after a time-lag, I was refused treatment on the ground I had been seen by another eye surgeon previously. As the waiting time for Shrewsbury was 12 weeks and I had already waited long enough, I contacted TRAQS who got me in with Euston House. I am to attend this in March. When I mentioned this to my GP, she said they didn’t think Euston House offered the service I needed. However, I am glad an appointment at last has been made.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››