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10 Years on and still waiting for surgery for...

Story from nhs.uk

"10 Years on and still waiting for surgery for..."

About: Wrightington Hospital

In 2006 I had revision surgery at Wrightington but continued in pain and after several visits over the years to see the surgeon who performed the operation was told in clinic on the 31st December 2014 that I would need re-Revision on my left hip. I duly had cardiology and respiratory assessment but as yet have not yet been given a date for surgery. Extremely disappointed with the wait and lack of communication by this hospital.

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Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 8 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust

Submitted on 01/04/2016 at 13:48
Published on Care Opinion at 14:58

Thank you for your posting. We were sorry to learn of the difficulties you have experienced, as this is not what we would wish to hear from our patients as we believe that communication is vitally important in the patient experience. Whilst we will share your posting with the Division of Specialist Services for their information and review, please get in touch with the Patient Relations Department to take this forward.

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