"Visit to A&E"

About: Basingstoke and North Hampshire Hospital

Visited A&E today, never been before but I would go there again. The staff were amazing, due to my partners visible discomfort he went straight in and was seen by a DR within 20 mins within 90 min he had bloods done X-ray to chest and abdomen and ECG. By this time his results were back and diagnosed. He was given pain relief and the Dr then sort advice from a surgeon. Fortunately he was ok to go home but will be receiving a OPA with a specialist. The Government has no idea just how hard our NHS staff are working, at one point there were patients on trollies in the corridor but the shift coordinator had found beds for them all within 30 minutes. Thanyou all for your first class service and not a miserable face amongst you despite the obvious pressure you were all under. Thank you.

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Responses

Response from Basingstoke and North Hampshire Hospital

Thank you for your feedback on our emergency department. I am always pleased to read lovely comments like yours, on the wonderful care and treatment patients have received, even when times are busy. I have shared these kind words with the teams involved, who I am sure, will be delighted and make them keep smiling.

Mary Edwards, Chief Executive

Mary.edwards@hhft.nhs.uk