"Brilliant Service"

About: Wharfedale Hospital

After an accidental dog bite I decided to attend the Minor Injuries unit instead of going to A & E. I was greeted by friendly reception staff, seen within a few minutes of arrival and was on my way home again in less than an hour with another appointment for a follow up later this week. Brilliant work!!! Thank you so much.

Story from NHS Choices

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Responses

Response from Shannon Dunford, PALS Officer, Patient Experience, PALS, Leeds Teaching Hospitals

Dear Anonymous

Thank you for taking the time to write to us.

Your post is wonderful to read and I am extremely pleased that you had such a positive experience whilst in our care.

I have passed your comments onto the appropriate matron and have asked that she share them with her team.

Kind regards

Rosie Horsman

Senior Nurse

Patient Experience

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