"OPD Apointments"

About: Epsom and St Helier University Hospitals NHS Trust

Seen by a member of the gastroenterology team on a Tuesday afternoon. The Dr said they could no longer do anything to help but will send a letter to my GP in Morden with recommendations. I asked for a copy of that letter so that I could chase up my GP for the recommended treatment. The OPD Dr willingly agreed to send me a copy but to date I have received nothing ie neither the promised letter nor a call from my GP as I know telephone consultations are becoming fashionable for these overworked medics. With the information I have given it should be easy to identify me without me quoting names etc.

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Responses

Response from Epsom and St Helier University Hospitals NHS Trust

Thank you for sharing this with us. It is difficult for us to look into this effectively without further information - please contact our Patient Advice and Liaison Service on 020 8296 2508 or email PALS@esth.nhs.uk, so that this can be looked in to further. Thank you.