"Very happy total knee replacement patient."

I was very apprehensive about the procedure i was to undertake. From greeting the receptionist all the way through to the discharge nurse, it was a breeze. Every single minute i was involved, in what was the next process and how it will be progress. The anesthetist explained thoroughly about what about to happen to make sure i was happy. The surgeon was 1st class before and after the operation. Nurses who looked after me worked so hard to make me pain free and relaxed. The whole procedure was excellent. Many Thanks to all concerned, i am so happy and now pain free.

Story from NHS Choices

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Response from Fulwood Hall Hospital

I am so pleased to read that you felt involved and informed as to the care you received within our facility.

It is extremely important to me that all patients are treated as such.

Thank you for your feedback; I will share it with the teams.

Best regards,

Amy Simpson

General Manager

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