"Manchester Orthopaedic Centre"
About: Trafford General Hospital Trafford General Hospital M41 5SL
From first seeing consultant surgeon and other contact with admissions staff through to admission and surgery I could not have received better service.
Staff were always on hand to assist and reassure and each one displayed a professal yet caring attitude. Being able to laugh and share a joke when filling in admission paperwork, being reassured by the anaesthetist that they would make sure the best anaesthesia for me was sorted and speaking to the surgeon soon after I eas back on the ward all led to a positive patient experience
Then one blot on this was the fact that having followed the blue arrows.round to the lift to the Orthopaedic Unit the lift was not working and hasn't been for some.months! As I had a broken foot and no chairs around this led to a long painful journey to the next lift. This must be sorted urgently as it is totally unacceptable for patients with serious mobility issues!