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Brilliant MRI Experience

Story from nhs.uk

"Brilliant MRI Experience"

About: Trafford General Hospital

Just wanted to leave a review as i had to abandon my previous MRI due to anxiety/panic attack. i was rescheduled for another with sedation and the staff made me feel so comfortable and at ease. they allowed me to listen to music, and gave me special glasses so i could see out of the tube at all times. they also spoke to me after each noise sequence which made the whole experience so much easier and more pleasant. Just want to say a massive thank you as i found it really difficult and don't think i could have done it without the staff at Trafford General!!

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Responses

Response from Patient Experience Lead, Manchester University NHS Foundation Trust 8 years ago
Manchester University NHS Foundation Trust

Submitted on 05/02/2016 at 09:20
Published on Care Opinion at 10:36

Thank you for taking the time to post your positive comments on the NHS Choices/Patient Opinion websites regarding the care you experienced at Trafford General Hospital.

We were pleased to read that all the staff treated you with compassion taking into account your concerns about having to undergo the MRI scan. We were also pleased to read that this helped make your experience much easier and more pleasant. It is always good to receive such positive feedback which reflects the hard work and dedication of our staff. We can assure you that your feedback has been shared with the Head of Nursing for Trafford General Hospital so that it can also be shared with the wider team.

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