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visited a few months back for tinnitus

Story from nhs.uk

"visited a few months back for tinnitus"

About: Central Manchester University Hospitals NHS Foundation Trust

I visited a few months back I I have hearing loss and tinnitus was very pleased with the service and was told I needed a hearing aid and I would be referred and would get an appointment in a few weeks now I'm still waiting for it 3 months down the line how long does it take I thought it was really a good department but now not so sure

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust 8 years ago
Central Manchester University Hospitals NHS Foundation Trust

Submitted on 22/01/2016 at 11:06
Published on nhs.uk on 02/02/2016 at 22:26

We were very sorry to receive your comments and concerns via the NHS Choices / Patient Opinion website concerning your prolonged wait for an appointment at Manchester Royal Infirmary.

We apologise for this delay and would like to support you to secure an appointment as soon as possible.

It is very difficult to be able to investigate and understand why this delay may have happened without having your details so that we can investigate the delay and contact you to arrange an appointment for you. We take all issues surrounding patient care very seriously and would very much like to hear from you directly about this. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk they will be able to discuss this with you.

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