"pointless and unhelpful"
About: Altrincham General Hospital Altrincham General Hospital WA14 1PE
What could be improved
I live 10 miles from this centre. I looked it up on the internet, it was the closest recommended to me and it said that the opening hours were 8 til 8.
It is not signposted from the town centre or roads we came in on so we drove round the town centre and had to ask two lots of people for directions. I got there at 7.35pm. There was one person waiting, I assume others were being seen. I was told it was closed as otherwise they 'would be there all night'.
I suggest that if staff are not prepared to stay beyond 8pm then the advertised opening hours should be amended to prevent people thinking there is a service when clearly there is not.
I arrived home just before 8pm ie before it was meant to close...
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