"The reception staff are very rude. I have..."
What could be improved
The reception staff are very rude.
I have thought this for a long time now, they've been very short with me on a number of occasions.
I just phoned to make an appointment now and was simply told to phone back later, no apology, no explanation, phone put down as quickly as possible.
I'm a carer who works full time and I have limited time to chase things which shouldn't need chasing.