"Staff made me feel at ease"

About: The Royal Liverpool University Hospital / Ophthalmology

(as a staff member posting for a patient/service user),

Fantastic experience at St Paul's Eye Unit - no complaints. Marvelous staff, they were very courteous, I was looked after well in the theatre. The consultant (Mr Wong) and staff were very good, made me feel at ease. However, disabled parking was difficult-can be stressful following a procedure for family when collecting patient.

Posted by Healthwatch Liverpool.

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Response from Royal Liverpool and Broadgreen University Hospitals NHS Trust

Thank you for your kind feedback about our staff - we're glad you had a good experience. We will pass on your feedback about car parking. Please let us know if there's anything in particular that you found difficult about the car park. You can contact our PALS team on PALS@rlbuht.nhs.uk or call 0151 706 4903/2265 or type-talk 18001. Best wishes.