"Still no discharge documents after 3 weeks"

About: Royal Bolton Hospital

(as the patient),

Three weeks ago I was discharged from Ward C1 at the Royal Bolton Hospital. On discharge I was given various medications, some of which I have used up. I contacted my GP surgery to get some repeat medication, only to learn that my discharge documents had not yet been sent to my GP. We have just entered the second millennium of the 21st century and a hospital about 6 miles from my GP’s surgery seems find it impossible to make use of modern technology or even snail mail and send follow up reports this short distance. Please look into this with more urgency than your hospital makes use of…

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Response from NHS Bolton

We are sorry to hear about your experiences regarding your discharge documentation from the hospital. We would be very keen to investigate your concerns and if you would like us to look in to these issues please contact our Patient Advice and Liaison Service (PALS) on telephone number 01204 390193 who will be happy to help you.

Posted on behalf of The Royal Bolton Hospital

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