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Care Opinion

Poorly child

Story from nhs.uk

"Poorly child"

About: Trafford General Hospital

My daughter has been extremely sick with a high temp which I have been keeping under control with calpol until she couldn't keep that down, arrived at the walk in centre gave details, told to take a seat, a doctor passing through looked at her and said bring her through, this was with 10 mins of being there. Throughly examined, meds given and sent to the children's hospital Manchester. From the receptionist to the doctor extremely helpful and reassuring,without this excellent service we would of clogged up wythenshawe A&E. Daughter is fine now ish but I feel my mind has been put at rest. This service facilitates the true meaning of our NHS which we should count our blessing for. Please Please continue With this outstanding service the true professionals work extremely hard for. They never get the recognition for the outstanding service they provide truely amazing Thankyou.

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Responses

Response from Patient Experience Lead, Manchester University NHS Foundation Trust 8 years ago
Manchester University NHS Foundation Trust

Submitted on 02/02/2016 at 12:00
Published on Care Opinion at 14:00

Thank you for taking the time to post your positive comments on the NHS Choices website regarding the care and treatment you received in the Walk-in-Centre at Trafford General.

We are always pleased to receive such positive feedback which clearly reflects the hard work and dedication of all our staff. The Walk-in-Centre is managed by Mastercall on behalf of Central Manchester Foundation Trust. We can assure you that your feedback has been shared with the Quality team at Mastercall so that it can also be shared with the wider team in the Walk-in-Centre.

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