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Caring and helpful

Posted By Amanda38

"Caring and helpful"

About: Tolworth Hospital / Memory clinic

(as a relative),

I just wanted to say how nice to have been cared by Dr Loftus, she is such a caring lady and understand both patient and the family (career) of her patient. She is very helpful and a very good listener. I felt I was in good hands.

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Responses

Response from Claire Reid, Senior Patient Experience Co-Ordinator, Patient Experience Team, South West London and St George's Mental Health NHS Trust 8 years ago
Claire Reid
Senior Patient Experience Co-Ordinator, Patient Experience Team,
South West London and St George's Mental Health NHS Trust

I have just moved into a new role dealing with our feedback systems and keeping PALS issues.

Submitted on 02/02/2016 at 15:28
Published on Care Opinion at 16:49

Dear Amanda38,


My name is Claire Reid and I am the Senior Patient Experience Co-Ordinator for the Trust. thank you for your post about Dr Loftus. I am glad that you have found her helpful and a good listener. I will pass on your kind comments to Dr Loftus and the team.

Many thanks,

Claire
  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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