"Efficient and friendly staff"

About: Queen Margaret Hospital / Minor Injuries Unit

(as the patient),

I broke my toe and was in a great deal of pain. I attended the Minor Injury Unit at Queen Margaret Hospital, Dunfermline. I was booked in by a very friendly receptionist. I was seen fairly quickly by a very professional and competent nurse practitioner. I then went to X-ray where I was seen very efficiently by kind and friendly staff. I was discharged with crutches to take home.

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Response from Louise Ewing, Patient Relations Manager, NHS Fife

picture of Louise Ewing

Dear Mrs GM

Thank you for taking the time to tell us about your recent experience at the Minor Injuries Unit in Queen Margaret Hospital. It was good to hear that all staff treated you in a kind, friendly and efficient manner. I will be happy to share your feedback with the staff concerned who will very much appreciate this.

Thanks again for sharing

Louise Ewing

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