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Clinic 4 appointment

Story from nhs.uk

"Clinic 4 appointment"

About: Leicester Royal Infirmary

We were sent to Clinic 4 by a 111 operator after our baby daughter had a very high temperature along with some other symptoms. We were seen very quickly when we arrived. The doctor who assessed by daughter was really great and both myself and my husband commented afterwards. They were thorough and clearly explained everything they were doing. We didn't feel rushed and the doctor had an excellent manner with our very grumpy 1 year old. Thank you. You really put 2 worried parents at ease.

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Responses

Response from Leicester Royal Infirmary 8 years ago
Leicester Royal Infirmary

Submitted on 17/02/2016 at 09:44
Published on nhs.uk on 19/02/2016 at 01:32

Dear reviewer, thank you for taking the time to leave a review for Clinic 4 and the 111 operator.

We are pleased that your daughter was seen quickly and you understood all of the procedures undertaken and that the outcome was such that you left feeling at ease.

It is never easy dealing with an unwell child/baby and hospital can appear to be a scary option.

Your comments and feedback will be forward to the Clinic and you can be assured that they will be appreciated.

Kind regards, Communications Team, Leicester's Hospitals.

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