"Staff were polite, courteous and helpful"

I attended the A&E department today with my father with a broken wrist. The department was busy. There was 4 ambulances at the front door and the waiting room was full. All the nursing staff were polite, courteous and helpful. He was seen by Margaret and the consultant Dr Vardy who were very kind, sympathetic and professional. At x Ray he was also seen and dealt with very quickly and again everyone was very professional.

On passing through the department from minor injuries to x ray, all the staff were very busy dealing with more acute patients. The nurse at Triage Karan was extremely helpful although she had a queue of patients. Thank you for all your help.