"Poor Nursing Care"
About: City Hospital (Birmingham) City Hospital (Birmingham) Birmingham B18 7QH
Poor nursing care lacking dignity and compassion.
There seemed to be a lack of concern and I do not feel they were conscious of their duty of care.
The ambulance crew were superb but from the moment I arrived at the hospital, the basic care was not there and I felt like a complete time waster from the moment I arrived. I came in with heart palpitations which is not normal for me but I was left unchecked for around two hours. I was not kept informed and the basic nursing values to which we are supposed to be aspiring just were not apparent. I was left and the service was poor.
I came in with an unusual heart rhythm and didn't see a doctor once for many hours.
If the nurses and the doctor had treated me with the same respect, dignity and care that I received from the ambulance staff, I would not have any room for complaint.