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Avoid

Story from nhs.uk

"Avoid"

About: King George Hospital

I went to A&E at exactly 20::30. I was seen by a nurse at 10pm and shortly by a doctor and then had to wait. At 23;30 I was seen by another nurse who did the same procedures and asked the same questions as nurse before. At midnight I was seen by another nurse who took my blood for testing. I waited till 4 am and was told waiting time was now 5 hours. I left with no results and no diagnoses as I couldn't wait any longer. Am speechless.

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Responses

Response from King George Hospital 8 years ago
King George Hospital

Submitted on 02/02/2016 at 09:07
Published on nhs.uk on 03/02/2016 at 01:31

Thank you for taking the time to make us aware of your experience, I was very sorry to read your experience. If you would like to discuss your concerns further, you can contact our Patient Advice and Liaison Service, who will be happy to assist you in any way they can. They can be contacted on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.

Yours sincerely

Kathryn Halford

Chief Nurse

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