"painful experience"

My Gp referred me to neurology because of acute pain loss of sensation in my neck and arm .

I had to call 6 weeks later as I had not heard anything about an appointment and the pain is now chronic.

I was given a cancelled appointment on the 7th of January .

In clinic my experience was of being shuffled from the waiting room to sit on a chair in the corridor .A nurse ? attempting to take my blood pressure and asking is it normally high ,no explanation.

When I got to see the professor they asked me why I had been referred to them regardless that they had the notes from my Gp and an MRI scan which they did show me and explained the issue "A pinched nerve "

They told me they were going to refer me on to the orthopaedic surgeons and that I would hear something in the next 2 weeks which is now 3 weeks from that consultation and still no appointment and in a lot of pain.

I am a nurse of 42 years standing and never throughout my time as a nurse on the wards and departments have I ever been witness to peoples pain being disregarded in such a manner .No one likes being ill or in pain and everyone has a right to care dignity and respect .All I want is to get some semblance of normality back and to be pain free is this too much to expect