"First visit pre op"

About: The Royal Marsden Hospital (London)

Very disappointed in the waiting areas , my pre op tests were done in different areas and have called them to say parts were missed but they are adamant they were done ( my husband was with me . Also felt like just a number and not a person , the Marcus unit had a pleasant atmosphere unlike the reception and rapid diagnosis unit. I'm dreading comming for my operation as I feel it's going to be rushed and done along the lines of " in/out even if your not up to the 2.5 hour drive home . Would like to have spoken or seen a physiotherapist to prior to my operation so they can see what I am able to do, I have already lost my hamstring muscles and about to have sarcoma removed from brevis and Magnus muscle , surgeon has said will walk with different gait , I have walked in a certain way for nine years since my first operation . We are realy concerned

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Responses

Response from The Royal Marsden Hospital (London)

Thank you for taking the time to tell us of your experience.

We are very sorry that your first visit with us caused you distress.

Please contact our PALS Manager on 020 7811 8186 and she will be happy to assist you.

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