"receptionists are extremely rude"
About: Queen Mary's Hospital Queen Mary's Hospital SW15 5PN
The receptions were very rude, they asked me 'what's the problem' rather than 'how can we help'. They didn't make me feel welcome or comfortable even though I was suffering from so much pain. I went a previous time with friend as she hurt her wrist. We arrived 5 mins after closing, the doors were locked so we rang the phone, the receptionist ignored our call even though they could see us standing outside.