"Disgust at care of my grandmother"

About: Arrowe Park Hospital / General medicine

(as a relative),

My grandmother was admitted to arrowe park hospital a week before Christmas with a chest infection and fluid on the lungs. After a few days she seemed to pick up a little, much to our relief. That is until she was moved to a ward that was closed at the time due to a bug infection, they still put her in that ward anyway. My grandmother started being sick after meals and lost her appetite and also started getting very depressed. The staff then claimed my grandmother was making herself sick and did not find out the reasons behind her sickness. My grandmother became very poorly and fragile and could not hold a cup properly, so asked for a beaker. This was taken away and replaced with a cup again, so she then kept spilling on herself.

One evening a care assistant decided it was time my grandmother got out of bed and walked to the toilet. My grandmother said she didn't feel able. Considering she could only walk few steps with the physio therapist, there was no way she could manage a walk half way down the ward. She got there with what I can only imagine was a real struggle, but fell on the way back! I am a care assistant, so I see this as abuse, as I am sure this care assistant should know if she has ever done a POVA (Protection of Vulnerable Adults) course and had any common sense. As 3 weeks have passed since she arrived on the ward, they have now realised my grandmother has the diarrhea and sickness bug, after weeks of saying that she was making herself sick.

I would not rate this ward for its care and can only see my grandmother get weaker and more poorly by the day through lack of care.

Do you have a similar story to tell? Tell your story & make a difference ››