"traumatised for life"

About: Horton General Hospital

i have never felt so much of an inconvinience in my life.

After having my son via em csec i was told i was not allowed to see him. i fought for hours, all whilst on morphine to see me son, eventually they obliged but begrudgingly.

i was told he was brain damaged, with no explaination why. - he is not.

after my son was taken to oxford i was told to 'stop moaning and get some sleep then i can drive myself to the JR in the morning.' - After an emergency C section??

the list is never ending, i cannot bring myself to divulge more details because it hurts me too much but i have made conscious efforts to avoid this hospital.

on one occaision my 2 year old son was taken in via ambulance after a severe breathing difficulty. on arrival i was privy to the head nurse shout at the paramedic that 'You know we have no paediatric beds here!!" which i have to say gave me great enthusiasm -Not

just time after time after time i have dealt with 'cliquey staff', eye rolling, huffing and puffing, just generally feeling like an pain in the neck to them.

such a shame to say this but-knock it down. if rather travel 30 minutes to the JR that have my health risked at this hospital

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Responses

Response from Horton General Hospital

Thank you for your comments regarding your recent experience at the Horton General Hospital.

I am very sorry that your care lacked the compassion that we expect all our patients to receive.

Please be assured that your feedback will be passed onto the Service Managers responsible for the Maternity Services. We would welcome the opportunity to investigate the issues you have raised and provide you with a response.

If you would like us to do this, please do not hesitate to contact the Complaints Department on 01865 221728 or at complaints@ouh.nhs.uk and a complaints co-ordinator will be happy to discuss the complaint process with you.

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