"Long waiting times & make sure we can hear you"
About: Queen Elizabeth I I Hospital (Welwyn Garden City) Queen Elizabeth I I Hospital (Welwyn Garden City) Welwyn Garden City AL7 4HQ
We visited the hospital in January for my 1st consultant appointment and were kept waiting for nearly an hour and a half.
At no point did anyone tell us there would be this kind of delay until a nurse completing my obs confirmed I was behind 3 other Ladies.
We have also previously visited the hospital and missed our appointment as we did not hear the nurses call our name.
With the noise and the hustle and bustle of a busy department please could they shout more loudly to avoid missing people? I am slightly hard of hearing with background noise and we ended up waiting over an hour longer because of this.