"kept waiting 3 hours"

About: Fairfield General Hospital

absolute torture - scared and kept waiting for over three hours - the staff didn't listen to what I had asked them to do - so poor customer service all round.

The doctor was very nice and listened even though I don't think the doctor'd had a break for hours.

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Responses

Response from Fairfield General Hospital

Thank you for taking the time to leave your comments. We apologise that on this occasion we did not meet your needs.

We strive at all times to deliver the highest possible standard of care. We will use your comments to make improvements and forward your comments to the relevant area.

Regards

The Pennine Acute NHS Trust

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