"Nobody ansers the calls from Appointment Desk"

About: West Middlesex University Hospital

Trying to change my appointment since last thursday i could not reach anyone at anytime except once who didint even resolve my problem.

I told the member of staff to change my appointment because i will be at abroad at the date for my appointment and also asked for a pm appointment because i am a nightshift worker and 9 am i come home regulary. But they refused to help me and said they cant help for it.

Very dissapointing.

After that i called many times but couldnt get any result because no one answeres the number called 0208 321 5257

Thank you

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Responses

Response from West Middlesex University Hospital

Thank you for taking the time to post your feedback. We are sorry to hear about your recent experiences and would encourage you to get in touch so that we can investigate and respond to you directly. Please email pals.service@wmuh.nhs.uk / call 020 8321 6261.