"One night stay following surgery"

About: Arrowe Park Hospital

I was admitted via the SEAL unit for a pre-planned robotic radical prostatectomy on 11/01/16. I was called through fairly quickly and seen by various nurses/anaesthetists/surgeons, who were all very good at allaying any fears I may have had. I went into the anaesthetic room, was treated extremely well, and woke up in recovery some hours later. When I had recovered sufficiently, I was transferred to ward 20, where the staff could not have been better. I had a restless night, but the night staff looked after me very well.I was discharged the following day after seeing my surgeon, and getting my medication to take home. Staff arranged for Community nurses to attend me, and for other medical supplies to be delivered to my home address.

I found the food very good, and I know some people expect hotel service, but I received enough food of a good enough quality to suit me. Thank you to all the theatre staff, nursing grades, catering and ancillary staff. You are super and deserve to be commended for your work. Thank you again.

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Response from Arrowe Park Hospital

Thank you very much for your kind comments. We are delighted to learn how staff were able to look after you so well from start to finish throughout your time in hospital. We are proud of the care and service provided by our staff.

Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in our Surgical directorate.

If we can be of further assistance in any way, please do not hesitate to contact the Patient Relations Team on freephone 0800 432 0251, email wih-tr.Patientrelations@nhs.net or in writing to Patient Relations Team, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE.

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