About: Burnley General Hospital Burnley General Hospital Burnley BB10 2PQ
We went with my mother who is 91 years old to the xray department for a scan for a blood clot. we were then sent to a ward to see the doctor for result and were told she had a blood clot and she was prescribed medication for it. All had gone well so far we were told to wait in the ward till the pharmacy made up the prescription and she had to wait over 3 hours despite 3 phone calls to ask when it would be ready.
We feel it is totally unacceptable to keep a 91 year old waiting over 3 hours she got to upset it was really hard to keep her calm.
(my mothers name Beryl )