I've been diagnosed with multiple sclerosis for the last two years. The nurses in this hospital say that they're always there when you need them, like only a phone call away yet I've now realised there not. There's severe lack of communication. In the past I've wait 6-8 days for a call back when I really needed treatment and care and only last week I rang them and rang them two days later for them too say the message I had rang never got passed on and I should go to my GP. Even though my GP had told me the issues were ms related and I needed to see a specialist!!! So now i am left with no help, 6 days later. The nurses are lovely but this isn't a one off, it's shocking!
"Lack of care and advice"
About: The Royal Victoria Infirmary The Royal Victoria Infirmary Newcastle Upon Tyne NE1 4LP
Posted via nhs.uk
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