"Lack of care and advice"
About: The Royal Victoria Infirmary The Royal Victoria Infirmary Newcastle Upon Tyne NE1 4LP
I've been diagnosed with multiple sclerosis for the last two years. The nurses in this hospital say that they're always there when you need them, like only a phone call away yet I've now realised there not. There's severe lack of communication. In the past I've wait 6-8 days for a call back when I really needed treatment and care and only last week I rang them and rang them two days later for them too say the message I had rang never got passed on and I should go to my GP. Even though my GP had told me the issues were ms related and I needed to see a specialist!!! So now i am left with no help, 6 days later. The nurses are lovely but this isn't a one off, it's shocking!