"Caring for our mother"

About: Royal Derby Hospital

Our 93 year old mother suffered a stroke on Thurs 14 Jan 2016. We could not fault any aspect of her care. From the reception by to stroke team to the volunteers directing us to the ward, all staff were exceptional. Doctors were accessible and responsive and nothing was too much for the nurses. Special thanks to all on Ward 410

An unhappy episode was made more bearable for our family knowing Mum was being looked after when we could not be with her.

Thank you very much.

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Response from Royal Derby Hospital

Good morning,

Thank you for your positive comments regarding your mother’s recent attendance at the Royal Derby Hospital.

We will make sure that your compliment is passed to the staff on Ward 410, as well the reception staff at the Royal Derby Hospital and also our volunteering team. We will also pass your comments to senior managers for these areas.

Kind regards

The Patient Advice and Liaison Services Team

Derby Teaching Hospitals NHS Foundation Trust

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