"Thank you doctor and the team"

About: Royal Oldham Hospital

I came to the hospital with a severe asthma attack on Wednesday 13th January 2016 at around 7am It was the first time I've been since the new department was put together, there seems to be a more efficient more welcoming atmosphere with a separate department for children requiring urgent medical treatment. I was placed as an urgent case and was in a cubical and being seen to by a doctor within 10 minutes of my arrival. I was treated in a professional and caring manner by all the staff who were dealing with my care. During my 4hour period of time in the department I witnessed doctors dealing with patients who were refusing treatment and a man who was racially abusive to members of staff. The staff handled these problems and still maintained care and attention to everyone in the department. I thank the doctor and all the other staff members who provided my care and wish to tell them what a wonderful job they did.

To the abusive and the ignorant and the ones that complain may I just say I watched event unfold in the department that I have never witnessed before and that your rude and ignorant behaviour and continuous slander again NHS facilities is what gives it a bad name not the immensely qualified professional and caring doctor, nurses, paramedics, receptionists and porters that work unimaginable hours to care for you.

To a wonderful team I give my enormous thanks

Kindest regards

Laura T

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Responses

Response from Royal Oldham Hospital

Thank you for taking the time to leave your comments we strive to achieve a high standard of care for all patients in line with Trust Values. We will pass your comments onto the Department/ward.

Grateful Thanks

The Pennine Acute NHS Trust

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