"Ward 19"

About: Queen Elizabeth Hospital (Greater London)

Family member recently stayed here. During his 4wk stay, he lost 12.5% of his original bodyweight.despite the need for modified food intake, No effort was made to ascertain the foods that he could and would eat.

No dietetic referral was made to prescribe nutritional supplements which would have helped to limit further weight loss.

Issuing the patients with menus will allow them to have ownership over what they eat and when.

Staff were involved in discussions about good choices but have ignored our suggestions/advice. We know him better him than any of the hospital staff. :-(

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Responses

Response from Queen Elizabeth Hospital

We are sorry that your relatives nutritional needs were not met whilst they were in Ward 19 of QE hospital. The nutritional needs of our patients are taken very seriously. We welcome discussion with patients, relatives and carer’s around preferences and choices and are sorry on this occasion that you felt no action was taken.

If you would like to discuss this in more detail please can you contact Matron Kate Hudson on 0208 836 6000 Bleep 604 ore Senior Matron Ann-Marie Coiley on 07557 548137

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