"Painless"

About: Purley War Memorial Hospital

Had to wait 25 minutes but it was very busy.

Nurse very courteous and cheerful.

Didn't feel a thing!

Story from NHS Choices

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Responses

Response from Purley War Memorial Hospital

Dear Dan,

Thank you for letting us know about your experience with our phlebotomy service. We're sorry that you had to wait; we do try and see all of our patients as quickly as possible but as you say, it can be a very busy service. We're really pleased that your procedure was painless and that you had a good experience of care from our staff. We will pass your comments along to them.

Yours sincerely,

Croydon Health Services NHS Trust

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