"Lack of cleanliness"
About: Hillingdon Hospital Hillingdon Hospital Uxbridge UB8 3NN
I visited a friend in Churchill Ward.
The ward floor was very dirty, the visitor toilet was filthy and the stairs leading up to the main ward had at least one quarter of an inch of dust at the riser on each tread.
My friend also wished to use the toilet, I asked 3 nurses/auxilliary to help.
The sister in the end asked a nurse to stop what they were doing and assist, this they did not do and carried on doing what they were doing, eventually they did come to help my friend.