"pre assessment"

About: East Surrey Hospital

Very happy with the staff went in a bit early the nurse was very informative and very caring my dad is 85 and I feel his experience was very reassuring and came away happy

Story from NHS Choices

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Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust

Dear Ann,

Thank you for taking the time to give your views on your father's experience at a pre-assessment appointment. Information and reassurance is so important in the preparation for an operation and I am pleased to hear that you felt our team provided this to both your father and to yourself.

Kind regards,

Cathy White

Patient experience team

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