"Doctor ignoring my brother's request to talk to..."

About: Northern General Hospital

My brother was recently admitted to Spinal unit. His request to speak with the doctor was clearly ignored. I don't think this is acceptable. I don't think my brother was involved in decision making. Norther General hospital needs to improve the communicating abilities of its physicians

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Responses

Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

Dear Dr Qureshi

I was very sorry to hear about your concerns regarding communication difficulties that your brother has encountered.

If you are able to provide further details we will be pleased to look into this matter for your brother. Please could you contact our Patient Services Team who will be able to assist. They can be contacted by telephoning 0114 271 2400 or by email pst@sth.nhs.uk

Kind regards

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