"slightly dissappointed"

About: Barnet General Hospital

I developed a really bad cough which my GP had supposedly diagnosed as Bronchitis. A few days later I had to attend the Urgent Care Center at chase farm hospital which they said it was my asthma starting back up again. Was put on a nebuliser twice. A couple days later had to attend A&E at Barnet. Was sent for an x ray which came back clear. Waited 4 hours which was the time stated when i arrived and then was thobbed off with more antibiotics. After my antibiotics finished I visited the respiratory consultant who then informed to stop taking the antibiotics as they were a waste of time and to go back to my GP for a sputum test. Eventually had this done which came back as an bacterial infection which I most likely acquired through the hospital. Was given more antibiotics which has supposedly helped. Overall would of liked if the staff members in A&E showed more enthusiasm to find out the cause of my symptoms even though they were very friendly and ensured i was comfortable throughout my time spent in the hospital waiting. I would still visit the hospital if i needed to in the future.

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Response from Barnet General Hospital

Thank you for your review and sorry to hear you were unhappy with your experience. We would be grateful if you could contact our patient advice and liaison service on rf.pals@nhs.net so that we can look into this further.

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