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Contact number 0151 604 7044

Story from nhs.uk

"Contact number 0151 604 7044"

About: Arrowe Park Hospital

I have been phoning this office:

Maxillodacial surgery since 12:30 and still no answer.

The opening hours are 8:30-5pm

I am telephone regarding my daughters appointment I'm still waiting on.

And I can not believe after of two hours phoning I still can not get a answer. At one stage it looked like someone had answered only to put the phone down.

Service is disgusting. Phones should be answered not left to ring out!!

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Responses

Response from Arrowe Park Hospital 8 years ago
Arrowe Park Hospital

Submitted on 01/02/2016 at 11:28
Published on nhs.uk on 02/02/2016 at 01:31

We are very sorry to learn about the problems you have experienced contacting our Maxillofacial Clinic. We have shared your comments with the senior management team for the department so that they can address these issues.

If you would like to speak to us regarding this issue, please ring the Patient Relations team on 0151 604 7660, email wih-tr.Patientrelations@nhs.net or in writing to Patient Relations team, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. The Patient Relations team can discuss the best way that we can try to address your concerns.

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