"Understaffed, little therapy"

About: Priory Hospital Hayes Grove

I had to battle with the staff to try and fill my days with therapy sessions. Little organisation. I felt that I being forced to eat but with very little emotional therapeutic support. I felt very ill equipped to deal with the forced daily diet. Very distressing (which was expected) but more should be done to provide the patients with the tools needed to deal with the distress.

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Responses

Response from Priory Hospital Hayes Grove

We are sorry to hear that you had a negative experience at The Priory Hospital Hayes Grove. As an organisation we are committed to providing the highest quality of care, to make a real and lasting difference for everyone we support. If you would like to raise your concerns directly with us, please contact our team on 020 7605 0923 or davidwatts@priorygroup.com. Please be assured that we take any concerns seriously and always seek to address any issues raised to us.

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