"Physiotherapist on 6 north ward"

About: Charing Cross Hospital

The hospital and all the staff were amazing with my Grandad the only bad thing was a physiotherapist that works on 6 north word, they had no care for my grandad at all nearly dropping him twice and looking at him up and down like he is scum! They should not work in hospitals as they treated all my family wrong! I would love to make a proper complaint may I have a phone number to take this further? Thankyou, apart from that everything was amazing!

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Response from Charing Cross Hospital

Imperial College Healthcare NHS Trust is glad you were happy with your Granddad's care on 6th floor North ward at Charing Cross hospital.

It is very concerning to read about the physiotherapist.

We are sorry and would like the opportunity to speak with you about this issue.

Patient Advice and Liaison Service (PALS) can be contacted on 0203 313 0088 or emailed on pals@imperial.nhs.uk

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