"No wonder the NHS is suffering"

About: Northwick Park Hospital

I have been trying to cancel my daugthers appointment for the past week and a half and have not been able to speak to anyone.

No-one seems to be able to help, all I want to do is cancel the app so you can give it to someone else.

Today I have spent 35 mins on hold then transferred over and over again only to be cut off.

I will not be trying to call to cancel again as this is a waste of time.

It is so sad to see the NHS struggling so badly that they cannot even pick up a call or have an answer phone so that someone can let them know that they cannot attend an appointment.

Story from NHS Choices

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