"everything on ward 2 was amazing! ..."

About: South Tyneside District Hospital

(as the patient),

What I liked

everything on ward 2 was amazing! and i have been on most wards in the hospital and can i state ward 2 was outstanding the care they provided stopped me from lodging a major complaint about your so called emergency depatrment all i can say is thank god for ward two and their excellent staff

What could be improved

A and Emore staff for ward 2

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Responses

Response from South Tyneside District Hospital

“Thank you for taking the time to let us know your views about our services. I am delighted that you found your experience on Ward 2 to be so positive. I will certainly feed your comments back to the staff on the ward who I know will appreciate them. Thank you also for letting us know about your disappointment with the service provided in A and E. I offer you my sincere apologies that you did not find this to be satisfactory and I will also pass your comments on to the team so they can reflect on any improvements they can make

I hope you are making good progress following your treatment and best wishes for the New Year

Lorraine Lambert

Chief Executive”

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