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Urgent Care, Quick Response

Story from nhs.uk

"Urgent Care, Quick Response"

About: St Thomas' Hospital (London)

I had an unfortunate accident at work some time ago and injured my knee. St Thomas's is our closest hospital, and I incidentally happen to have been born there; so I went there hoping for some assistance.

The service far exceeded my expectations.

I was seen and assessed within 15 minutes.

X-rays were taken, treatment offered and follow-up care recommended... all completed within two hours.

I was able to walk out on a crutch (which they also showed me how to use), and I received a courtesy call a few days later as they wanted to make sure I was doing okay.

Fantastic service from start to finish.

I can highly recommend this hospital to all.

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Responses

Response from St Thomas' Hospital 8 years ago
St Thomas' Hospital

Submitted on 10/02/2016 at 16:45
Published on nhs.uk on 11/02/2016 at 01:30

Thank you for taking the time to share yor feedback with us. We are pleased to hear that your whole expereince of care was such a positive one and that we were able to see you in good time. We will share your feedback with the teams involved.

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