"Great care given by A&E staff"

About: Kettering General Hospital

I attended A&E after visiting my doctors with stomach pains , who stated I was pregnant, but thought it was ectopic . On arrival I was greeting with a friendly reception, was then assessed within 20mins by a lovely member of staff who made me feel reassured, they then got me seen by a doctor within 10 mins. They monitored me the whole time I was there, they requested a gynaecologist to come and see me. What I lovely person, stated needed a scan which could only be done the next day, asked if I would stay over night to be seen the next day. I requested to go home and return the next morning. They reassured me I could return at anytime if I felt unwell. I spent 4 hour in A&E and was seen by 11 people and can say each and everyone was outstanding, they should be proud of the service they give to people. Thank you so much from the bottom of my heart you were so brilliant at your jobs, now recovering from surgery to remove an ectopic pregnancy. Xxxx

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kettering General Hospital

Thank you very much for your positive comments regarding the care you received in the department. I will take great pleasure in passing on your positive feedback to the team. We are proud of the service we provide and aim to ensure each patient receives compassionate and safe care.

I am very sorry to hear that you had an ectopic pregnancy. I wish you all the best for the future.

Rebecca Norton

Accident & Emergency Lead Nurse

  • {{helpful}} of {{total()}} people think this response is helpful