"Lack of communication appointments for routine..."

About: Manor Hospital

Waited above and beyond time required for consultation. Same again for operation. Initial referral very good 3 days for scan,

Lack of communication when rang to check when getting appointment. Pre assesment September told operation within 4 weeks.procedure December 23rd. sent email patient liason prior to this didn't get reply, or even acknowledgment. Poor communication all round, just got fobbed off continuously. Treatment acceptable when eventually got operation

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Responses

Response from Manor Hospital

Hello,

Thank you for taking the time to post a comment. We're sorry to read about the problems that you encountered when calling about your appointment and can understand your frustration.

If you can give us a call on 01922 656463 we'll ensure that someone is available to speak to you about your care.

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